flight safety detectives episode 63 - crew resource management in the air and everywhere

Crew resource management (CRM) and safety management systems (SMS) get the spotlight in this discussion. These systems help build safety into every flight.
Special guest is listener Amy Wright, a self-professed “safety nerd” who says she gets “out of breath with excitement” talking about quality processes and safety procedures. Hear about the benefits of well-crafted processes in aviation and beyond.
Systems that encourage everyone to work together have changed the nature of cockpit operations. The pilot is not the only decision maker – he or she is part of a team communicating, sharing information and making decisions.

listen in