Crew resource management (CRM) and safety management systems (SMS) get the spotlight in this discussion. These systems help build safety into every flight.
Special guest is listener Amy Wright, a self-professed “safety nerd” who says she gets “out of breath with excitement” talking about quality processes and safety procedures. Hear about the benefits of well-crafted processes in aviation and beyond.
Systems that encourage everyone to work together have changed the nature of cockpit operations. The pilot is not the only decision maker – he or she is part of a team communicating, sharing information and making decisions.
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